Your Privacy Is Our Responsibility: 99ba believes that every user's right to personal data protection is fundamental. By reading this Privacy Policy, you will understand how we manage your information.

1 Introduction

99ba (https://99ba.fun) is an international online gaming platform. We place the highest value on our members' privacy. This Privacy Policy ("Policy") explains what information 99ba collects, how that information is used, and the steps we take to keep your data safe.

By using the 99ba platform, you are agreeing to this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of our services and contact our support team.

This Privacy Policy is in compliance with international data protection law (GDPR) and applicable local regulations. All 99ba operations are conducted under a licensed authority and are regularly verified through third-party audits.

2 What Data We Collect

99ba collects various types of information to enhance your gaming experience and maintain platform security. The following outlines the data we collect in accordance with our Privacy Policy:

Types of Data Example Collection Methods
Personal Information Full name, date of birth, national ID number Registration Form
Contact Information Email, mobile number, address Registration & KYC
Financial Information Payment methods, transaction history Deposit/Withdraw
Technical Information IP address, device information, browser Automatically
Gaming Information Betting history, game sessions, preferences Platform Usage
Cookie Information Browsing behavior, session data Cookies & Tracking

Special Category Data: 99ba never collects information about your religious beliefs, political views, health data, or biometric identifiers. Such sensitive data falls outside the scope of our Privacy Policy.

3 How Your Information Is Used

99ba uses your information only for specific, legitimate purposes. Our Privacy Policy ensures your data is never misused. The purposes for which we use your information are listed below:

  • Account Management: For registration verification, login processing, and identity confirmation.
  • Payment Processing: To process secure deposits, withdrawals, and financial transactions.
  • Platform Improvement: To personalize your gaming experience and improve new features.
  • Fraud Prevention: For security analysis to detect and prevent suspicious activity.
  • Legal Obligations: For meeting regulatory requirements and ensuring AML/KYC compliance.
  • Customer Support: To respond to your questions, complaints, and support requests.
  • Marketing Communications: To send you promotions and offers, only with your consent.

99ba never sells your information. Our Privacy Policy explicitly prohibits any commercial sale of user data.

4 Cookie Policy

The 99ba website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. In accordance with our Privacy Policy, we use the following types of cookies:

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Performance Cookies: Used to analyze page load times and user behavior.
  • Functional Cookies: To remember your language preferences and theme settings.
  • Marketing Cookies: To show relevant ads only with your consent.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some 99ba features from functioning correctly.

5 Data Sharing & Third Parties

The core principle of 99ba's Privacy Policy is clear: we never sell your data commercially to third parties. However, there are limited circumstances where sharing information may be necessary:

  • Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
  • Game Providers: Live casino and slots software providers — for game delivery and operation.
  • Legal Authorities: To comply with valid orders from courts or regulatory bodies.
  • Security Authority: With relevant agencies to prevent fraud or money laundering.
  • Business Successor: In the event of a company merger or acquisition, you will be notified in advance.

Important: Before sharing any data with third parties, 99ba ensures they follow the same standard of privacy policy. All agreements include data protection clauses.

6 Data Security Measures

99ba applies industry-leading technologies and practices to protect your information. The following security measures are active at all times in accordance with our Privacy Policy:

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • AES-256 encryption is used for all stored data.
  • All passwords are stored using bcrypt hashing — never in plain text.
  • Two-factor authentication (2FA) is available for all accounts.
  • The server infrastructure is protected by firewalls, IDS, and regular security audits.
  • Staff access to data is restricted on a need-to-know basis.
  • In the event of a data breach, users will be notified within 72 hours.

7 Rights Regarding Your Data

Under 99ba's Privacy Policy, you have the following rights over your own data. These rights are recognized under GDPR and international data protection law:

  • Right to Know: You can find out what information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under specific conditions.
  • Right to Restrict Processing: You may request that processing of your data be restricted under certain circumstances.
  • Right to Data Portability: You may request your data in a machine-readable format.
  • Right to Object: You always have the right to opt out of marketing communications.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

Please Note: In some cases, deletion may not be possible due to legal obligations or fraud investigations. 99ba will provide you with a detailed explanation in such instances.

8 Data Retention Period

99ba does not retain your information longer than necessary. Retention periods under our Privacy Policy are as follows:

  • Active account data: retained for as long as the account remains active.
  • Closed account data: retained for up to 5 years from the date of closure (as required by law).
  • Financial transaction data: 7 years (in accordance with AML/KYC regulations).
  • Customer support records: 3 years.
  • Marketing consent: until you opt out.

Once the retention period expires, your data is securely deleted or fully anonymized.

9 Protection of Minors

99ba is strictly for users aged 18 and above. Our Privacy Policy places the highest priority on protecting minors. If we discover that a person under 18 has an account in our system, we will immediately close that account and delete all associated data.

If you believe a minor has created an account on the 99ba platform, please notify our support team immediately.

10 Changes to the Privacy Policy

99ba reserves the right to update this Privacy Policy at any time. For significant changes, we will:

  • We will send details of any changes to your registered email address.
  • We will display a notice on the platform's home page.
  • We will update the "Last Updated" date at the top of the policy.

Continued use of the platform after a revised policy is published will be considered your acceptance of the updated Privacy Policy.

11 Get in Touch

For any questions, complaints, or data requests related to this Privacy Policy, please contact our Data Protection Team:

  • Email: [email protected]
  • Support: 24/7 Live Chat (available after logging into the platform)
  • Response time: typically within 24 hours

Responsible Gaming — Please Note: 99ba's Privacy Policy not only protects your data but also supports responsible gaming. Using your information, we may offer assistance whenever needed.